How to Safeguard Your Jewelry Purchase Online
Buying expensive jewelry online has become more accepted these days. You can even design your engagement ring online these days, allowing buyers to customize their jewelry purchases without adding extra to the cost. However, even with these advances in buying jewelry online, not every online jeweler is reputable or will deliver what they promise. For those purchases, you need to use some strategies to avoid being taken when you buy jewelry online.
Use a Credit Card
Credit cards offer consumer protections against fraud. If you are expecting a 2 carat diamond ring and something different shows up, you can have the payment disputed and investigated by the credit card company. If fraud or a misrepresentation of the good sold is assessed you are likely to get the cost credited back to your account.
Get 3rd Party Certificates
Use an online vendor that will have their diamond jewelry certified with a 3rd party laboratory. The certificate should have the same details as what was described when you bought the ring online. Make sure the item is sent to the lab and then sent to you, to make sure you are getting what you ordered. Make sure the lab that is doing the testing is reputable and known within the industry.
Guarantees
What type of guarantees does the site offer if you are not satisfied with the jewelry you bought online? What will happen if you never receive your purchase? Do they offer money back guarantees or just store credit? How do you get a hold of someone at the company to file a complaint or try to return an item? Is the shipping on you when you return the item? Don’t assume that because you got good customer service when you were making the purchase that the same will be true if you want to return it. Find out ahead of time what the store policy is for returns.
